Services Provided by Blue Nile

Founded in 1999, Blue Nile is the largest online retailer of diamond jewelry. The Blue Nile offers a superlative balance of services. Blue Nile diamonds are very popular because of its cut, color, carat weight, clarity, and other characteristics. Here, you’ll find the high-quality diamond jewelry certified by the most respected and well-known grading laboratory.

The Blue Nile has long ago figured out that a good service leads to good sales. The exceptional quality of service of Blue Nile has flourished the e-commerce and gained the trust of numerous customers.

Free and secure shipping

They offersecure and free shipping on every purchase and the item with over $1,000 are shipped overnight. For instance, if you want your order to deliver faster than the time or method mentioned on the website, they offer few shipping upgrades for a minimal fee. Jewelry with a Blue Nile Signature Diamond shipped the same day you ordered. Loose diamonds, most wedding bands, accessories, and jewelry with or without custom engraving also shipped the same day you ordered.

Online returns

Items cost $500 or below are applicable to return online and for items priced above $500 can be returned directly by contacting the customer care associates. The items you’re willing to return should be in standard condition and cannot be carved.

There are few items which are not applicable for online returns, such as international returns, items shipped over 30 days ago, items that get damaged or defective after delivery, repairing or resizing, and engraved items.

Free gift packaging

No gift wrap is required– Every diamond jewelry purchase is special for you and the person receiving the gift. The Blue Nile completes your order by providing a sophisticated and distinctive packaging. They tackle every order perfectly that you ordered for your beloved one.

Free gift cards– The Blue Nile also offers a free gift card with every jewelry purchase. You just need to select the card and write a personal message to be printed.

Distinctive Blue Nile Packaging– For every loose Blue Nile diamonds and jewelry, they send their soft jewelry pouches or their classic ring presentation boxes.

Professional jewelry appraisals

They provide a professional jewelry appraisal for every purchase of items, diamonds, gemstones, and pearl jewelry over $1,000. It’s a statement that states the approximate retail replacement value of an item which is calculated according to the current market value. It also includes the color, carat weight for diamonds, cut, clarity, millimeter dimensions for gemstones, and the item’s craftsmanship. This appraisal helps you in the case of theft, loss, or damage when your insurance company will replace your item with a similar item.

Diamond price guarantee

You can purchase jewelry light-hearted with the Blue Nile Diamond Price Match Guarantee policy. And if you find any comparable GIA graded jewelry at a lower price, you can contact Blue Nile person. This service is free and takes only a few minutes to get completed. The consultant doesn’t work on commission, so you needn’t have to worry about getting cheated.

To ensure accuracy, this program needs that diamonds to be graded by the GIA or AGSL. Both the diamonds are compared according to the 4C’s – color, carat weight, cut, and clarity. The addition criteria involve depth and table percentage, polish and symmetry, and fluorescence, etc.

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